Kanan revealed that they have 50% of customers from Tier 2 and small towns and remaining from top-tier cities.DocsApp on May raised a sum of  $9.5 Mn (INR 72.5 Cr) from Bessemer Venture Partners India, Fusian Capital, Rebright Partners and Milliways Fund LLC. The company could also add to its bank account a sum of  $10.1 Mn from investors like InnoVen Capital, GSF Accelerator, IIT Madras Incubation Center, Paytm founder Vijay Shekhar Sharma, Shaadi.com founder Anupam Mittal and Srikanth Sundararajan of Helion Venture Partners. The company after its merger with MediBuddy has now announced that the joint entity has closed the round at $20 Mn Series B funding round led by Bessemer Venture Partners, Fusian Capital, Mitsui Sumitomo and Beyond Next Ventures.

Existing investors Milliways Ventures and Rebrights Partners also participated in the round. The company aims to provide high-level medical facilities to its customers and work towards strengthening the doctors’ network across the country as well as develop core technology products and services. DocsApp brings into use AI Technology to connect specialized doctors with their patients it connects specialized doctors to 20 departments and also it has a user base of 10Mn and assists with 200k Consultations. The period of Covid 19 saw an increment in business by 60% as mentioned by Kanan.

Kanan also explains the use of Telemedicine which can prove to be a change in the way how medical industry works and it will bridge the gap between the patients and the health workers, preferably in Rural places. The founder mentioned that still a lot of clarifications are required as per the guidelines mentioned for telemedicine and they have been working with the government for the same

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