Tanishq Enhances Safety Measures to “Gold Standards”
Titan’s Tanishq has now updated its safety measures to ensure safe and hygienic shopping for its customers in this post-COVID times.
Now that the shops are open for business and people are stepping out of their houses to the outside world, Tanishq has announced their new safety standards which will be followed in their stores. They have now installed UVC Chambers and Pulse Oximeters to increase safety as the COVID cases are still in peak.
Use of face shields and gloves are essential for all workers and their Oximeters are used to check the Oxygen saturation levels which would indicate any distress in respiration. The customer’s wallet, bags, keys and cards will be sanitized in the UVC Chamber. Apart from this, they have installed sanitizing doormat for foot wears and thermal guns to check the temperature of customers.
The billing option is fully done in online mode to avoid contact through payments. The brand is also offering safe transportation for their workers who travel from different parts of the cities. The company has developed a Gold Standard safety ebook that emphasizes on their new safety regulations which they follow.
“We’ve kept the well-being of our customers & employees paramount by adhering to the highest standards of safety in all our stores. Our safety measures have received the highest rating in our rolling NPS survey with 28% customers rating it the best! Now, with rising Covid-19 cases, we are going further on safety by deploying UVC Chambers, Pulse Oximeters & Face Shields in our stores. This is in addition to steam cleaning all jewelry after every customer trial. With these additional measures, our stores are the safest to buy jewelry. However, in the last one-month #customers have chosen to buy jewelry through video calls and we are very happy to serve the best experience both in store as well as at home,“said Arun Narayan, AVP Category, Retail and Marketing, Tanishq, Titan Company Ltd